Operations School

Tuesday, September 28, 2021 - Thursday, September 30, 2021   iCalendar Central Standard Time

Hybrid | In-Person at the Center for Banking Excellence, Springfield or Virtual

Back-room operations represent an important core function of any financial institution. In order for a bank to run its operations effectively, reduce costs and decrease transaction error, its staff needs to be well versed in the fundamental and key principles governing bank operations. This school provides a comprehensive framework to examine the operations that support bank services while incorporating industry best practices. View Brochure


Program 1 – Tuesday, September 28
Understanding Payment Systems
Organizational Management
Operational Compliance Issues

Program 2 – Wednesday, September 29
Cybersecurity Hot Topics
Disaster Recovery & Business Continuity Planning
Third Party Risk Management
New Technologies
Regulatory Updates and Hot Topics

Program 3 – Thursday, September 30
Analyzing & Understanding Your Bank’s Statement of Condition
Internal Controls and Practices

This school provides participants with the following takeaways:

  • Understand of the significant operational areas within the financial institution
  • Overview of the transitions in the financial services industry as they apply to operations and banking
  • Knowledge related to the financial workings of the organization to include an overview of financial position and statement of condition
  • Understand of internal control processes, the risks associated with failure to have adequate processes and the audit function
  • Specific knowledge related to information security issues, technology security issues and business continuity planning
  • Details of the impact of third-party risk on operations
  • Exposure to issues impacting payment systems
  • Overview of current operational training and supervision practices
  • Review of compliance issues and compliance management

Kathy Enbom, Mark Scholl and Janice Harden, Wipfli

Per Person Full Series Fee
M $699 / NM $1169

Per Person Individual Program Fee
M $249 / NM $419