With the vaccination program working much faster than originally expected, it is beginning to appear as though we will be back to the new “normal” by the end of June. Though we will still be cleaning up the remnants of PPP, we will also likely be involved in an interesting economic boom fueled by pent-up demand from both business and consumers which will, hopefully, add to an already robust earnings improvement over 2020. That said, we will clearly be faced with many challenges throughout 2021 including potential problems with the loan portfolio which have yet to surface, the increase in digital customers and its impact on how we manage our branch network, working with our employees to figure out the optimal strategy for getting back to normal, a new administration and, likely, a different approach to regulation, and the biggest challenge of all - what do we do with all of this excess Liquidity!
Our Virtual Bank Director’s Symposium will be addressing all of these issues and we know you will want to tune into this year’s event. It appears to us as if 2021 will be a “transition” year as we take what we have learned from 2020, digest the impact of PPP and an unprecedented Government support of the economy, and the various changes to both the U.S. workplace and changes in how we deliver services while getting back to a more normal 2022. Please join us on June 15th for this most interesting look at 2021 and beyond.
9:00 – 9:10 a.m.
Welcome & Opening Remarks
Karl Nelson, Founder & CEO, KPN Consulting
9:10 – 9:50 a.m.
The Board's Role in Navigating the New Credit Cycle, COVID-19 Loans & Emerging Credit Risk
David Ruffin, Principal, Intellicredit, a QwickRate Company
A black swan named COVID-19 has ushered in a swift and dramatic end to the prolonged and recently benign credit cycle. Despite economic stimuli and regulatory relief, we can expect the credit degradation prompted by this crisis to be problematic and extensive. Now is the time to adopt aggressive new approaches to discover and monitor portfolio credit quality -- both in aggregate and transactional -- including loans affected by COVID-19. This session will explore the roles of the board and management in the process and discuss regulatory expectations moving forward.
9:55 – 10:35 a.m.
Growth by Digital Banking and Banking as a Service
Heather Eastep, Partner, Hunton Andrews Kurth LLP & Peter Weinstock, Partner, Hunton Andrews Kurth LLP
In light of latent asset quality concerns and stock market valuations that have hammered the financial services sector, bank mergers & acquisitions have slowed significantly. Moreover, COVID has dramatically increased the transformation to digital banking. In this environment, customer acquisition and retention have been about technology. This presentation covers the current lay of the land as well as what is needed for financial institutions to compete in digital banking and engage in Banking-as-a-Service.
10:35 – 10:45 a.m.
10:45 – 11:25 a.m.
Balance Sheet Optimization – Driving Profitability & Growth in 2021
Todd Taylor, CPA, CFA, Founder & President, Taylor Advisors
In 2019, banks nationally were 87% dependent on net interest income. With the lion’s share of earnings coming from Net Interest Margin (NIM), implementing a disciplined approach around NIM management to capitalize on opportunities and avoid mistakes will make the difference between underperforming and outperforming institutions. This presentation is designed to help you understand how to enhance balance sheet discussions to drive earnings improvement for your institution.
11:30 – 12:00 p.m.
Fireside Chat: The Regulatory Perspective
Regulator TBD & Karl Nelson, Founder & CEO, KPN Consulting
12:00 – 12:30 p.m.
12:35 – 1:15 p.m.
Aligning Executive Incentives with Shareholder Expectations in the COVID-19 Era
Flynt Gallagher, President, Newcleus Compensation Advisors
As the investor base broadens within community banks, expectations of shareholders are evolving. Ultimately, valuations are driven by leadership talent. This initiates new considerations in executive development and incentives. Hence, there are a number of considerations that should be addressed around human capital. This session shines a spotlight on what banks can do internally to change culture, compensate employees and ultimately enhance shareholder value.
1:20 – 2:00 p.m.
What Banks Should Know About Mitigating A Crisis in Today’s “Cancel Culture” Environment
Mary York, Founder & CEO, York Public Relations
Cancel culture. It seems we can barely make it a week without hearing of someone or some organization being “canceled.” This concept was largely born out of the #MeToo movement to “cancel” celebrities for problematic actions. As examples, very public individuals like Bill Cosby, Harvey Weinstein and R. Kelly were all “canceled” by the public before their trials. But at its core, this concept is nothing new. It may have become more politicized in recent years and certainly more visible with platforms like Twitter and Facebook, but “cancel culture” has simply become a new buzzword for boycotting a group because of differing views – and banks are no exception. That’s why it is imperative to know your customer base. What types of issues offend them most? What types of organizational crises will cause them to leave your bank and “cancel” you? This session will discuss the most dangerous crises that customers would ‘cancel’ their bank over, and best practices for navigating a crisis.
Karl Nelson, Founder & CEO, KPN Consulting
One Fee, Unlimited Attendees (per organization)
Upon payment of $495/$795, the registrant receives an e-confirmation with a sample message, registration link, and promo code to share with their staff.